Autonomous operations for public charging networks

Turn failed sessions
into completed
revenue.

The industry average first-session success rate is between 75–85%[1][2]. GridLink autonomously resolves the failures that cost you sessions, revenue, and driver trust.

// WHAT IS GRIDLINK

GridLink is automation software
for the 80% of charger failures fixable without a truck.

Industry first-session charging success is between 75 and 85%[1][2]. When chargers fail, most of it is recoverable remotely: OCPP resets, smart retry loops, config updates. GridLink runs those workflows automatically and can integrate with existing CMS/EMS software.

Stations stay online. Sessions complete. Your network earns more from every port. Drivers keep coming back.

// WORKFLOWS

Every charger issue has a workflow.
Every workflow is yours to shape.

Pick one. Watch the composed automation run in real time. Every trigger, condition, action, and escalation is yours to tune, per site or per hardware.

GridLink · CONNECTOR_LOCK

Station

EVSE-NYC-0921

Workflow

CONNECTOR LOCK FAILURE

[streaming · trigger: errorCode=0x14]

State

    ____
___/____\___
|  _     _  |
'-(_)---(_)-'
// WORKFLOWS
click to switch
// RECIPE
01
StatusNotification
02
Fault Classifier
03
RemoteReset
04
Verify Online
Drag-and-drop. Version-controlled. Per-site overrides.
// THE PLATFORM

Composable automations,
tuned to how you operate.

Teams of agents for diagnostics and remediation. Workflow automation for EV charging, re-composed for public networks, fleets, OEMs, and CPOs.

01
DETECT

Auto-Diagnostics

Teams of agents monitoring OCPP streams across ABB, Autel, Tritium, Blink, and Freewire hardware. Granular enough to isolate the exact fault pattern, customizable to the quirks of your deployment.

  • Hardware-agnostic classification
  • Granular down to the session
  • Works with any CMS
02
RECOVER

Remediation Suite

Composable automations that actually close the loop. Resets, retry patterns, and recovery logic that resolve failures before drivers give up. Other tools tell you what broke. GridLink fixes it.

  • Customizable recovery workflows
  • Autonomous resets & retries
  • Configurable per-site or per-network
03
ESCALATE

Operations Alerting

Workflow-driven escalation that routes the right context to the right person. When a truck roll is genuinely needed, your tech arrives knowing exactly what failed and what to bring.

  • Context-rich dispatch
  • Configurable escalation chains
  • Integrates with your existing tools
Built for your stack

Every automation is composable and configurable. Different sites, different hardware, different escalation rules. GridLink adapts to how you operate, not the other way around.

Driivz
EV Connect
Monta
Ampeco
Ampcontrol
// ECONOMICS

Every failed session
is money on the floor.

Plug in your network. We'll estimate the annual revenue GridLink would recover from walked-away sessions.

Ports in network
DC + L2 combined
Avg. revenue / port / year
Net of energy cost
First-time charge success
Industry avg is 71%
Estimated annual recovery
+$1.36M
Est. per year · at your network scale
Est. walk-away loss · today
−$3.63M
Per year, if nothing changes

Estimates use industry averages for walk-away, remote resolvability, and in-time recovery. Actual numbers depend on your hardware mix and workflow tuning.

Get started

Stop losing revenue to failures you can fix.

We'll connect to your OCPP data, show you exactly where sessions are failing, and demonstrate the recovery opportunity in your network.

How do you integrate?

GridLink integrates with your existing CMS, ingesting OCPP data streams and any other telemetry you have available. Nothing gets replaced.

How long does setup take?

Most deployments are live within a week. Point us at your data stream and we handle the rest.

What hardware do you support?

ABB, Autel, Kempower, Blink, and more. Our diagnostics agent is hardware-agnostic.